Last updated: 20/01/2026

This website is operated by Dermion (“we”, “us”, “our”). By accessing or using our website, including purchasing products or services, you agree to be bound by these Terms & Conditions (“Terms”).

Please read these Terms carefully before using our website. If you do not agree, you must not access or use the site.

1. General

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content. Any new features or tools added to the website will also be subject to these Terms.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to sell our products.

2. Eligibility & Use of Website

By using this website, you confirm that:

• You are at least the age of majority in your place of residence; or
• You have consent from a parent or legal guardian.

You must not use our products or website for any unlawful or unauthorised purpose, or violate any applicable laws, including intellectual property laws.

Any breach of these Terms may result in immediate termination of access to our services.

3. Product Information & Disclaimer

We make reasonable efforts to ensure product descriptions, images, pricing, and information are accurate. However:

• Colours and packaging may vary
• Product results may vary between individuals
• Information provided is for general and educational purposes only

Our products are not intended to diagnose, treat, cure, or prevent any medical condition and do not replace professional medical advice. Always consult a qualified professional before use if unsure.

4. Orders & Payments

• Prices are listed in AUD unless stated otherwise
• All orders are subject to availability and acceptance
• We reserve the right to refuse or cancel any order
• Payment must be received in full prior to dispatch

In the event of an order change or cancellation, we will attempt to notify you using the contact details provided at checkout.

5. Shipping & Fulfilment

• We ship within Australia and internationally
• Orders may be shipped from multiple warehouses, including overseas suppliers
• Delivery timeframes are estimates only and not guaranteed
• Customs duties, taxes, and import fees are the responsibility of the customer

We are not responsible for delays caused by customs clearance, courier delays, or external factors beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which complies with Australian Consumer Law.

Nothing in these Terms excludes your rights under Australian Consumer Law.

7. Promotions & Offers

We may offer promotional discounts, vouchers, or campaigns from time to time. Promotions:

• Are subject to specific terms and conditions
• Are limited while stocks last
• Cannot be combined unless stated
• Are single-use unless otherwise specified

We reserve the right to modify or withdraw promotions at any time.

8. Accuracy of Information

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to pricing, descriptions, promotions, or availability. We reserve the right to correct such errors and cancel orders if required.

9. Third-Party Tools & Links

We may provide access to third-party tools or links. These are provided “as is” without warranties. We are not responsible for third-party content, websites, or services.

Use of third-party tools is at your own risk.

10. User Content & Feedback

By submitting reviews, images, comments, or feedback, you grant Dermion the right to use, reproduce, and publish such content for marketing or operational purposes without compensation.

You confirm that submitted content does not infringe third-party rights or contain unlawful or offensive material.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy, which complies with the Australian Privacy Act 1988 (Cth).

12. Prohibited Conduct

You must not use the website or its content:

• For unlawful purposes
• To infringe intellectual property rights
• To submit false or misleading information
• To upload malicious code
• To interfere with website security

We reserve the right to terminate access for prohibited use.

13. Limitation of Liability

To the maximum extent permitted by law, Dermion is not liable for indirect, incidental, or consequential losses arising from use of the website or products.

Nothing in these Terms excludes or limits your rights under Australian Consumer Law.

14. Indemnification

You agree to indemnify and hold harmless Dermion, its directors, employees, contractors, and affiliates from any claims arising from your breach of these Terms or misuse of the website.

15. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of Dermion and may not be used without written permission.

16. Termination

These Terms remain effective unless terminated by either party. We may suspend or terminate access immediately if these Terms are breached.

17. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be subject to Australian courts.

18. $20 Welcome Voucher – Promotional Terms & Conditions

1.     The $20 Welcome Voucher is available to new Dermion customers only and is limited to one voucher per person.

2.     To qualify, customers may be required to complete promotional conditions as outlined at the time of the offer (such as account registration, email subscription, or promotional submission).

3.     Where the promotion involves submitting a selfie or image:

o   The image must clearly show the customer’s face

o   The image must not be heavily filtered or altered

o   A Dermion product must be visible where specified

4.     By submitting an image, you grant Dermion a non-exclusive, royalty-free right to use the image for marketing and promotional purposes across its website, social media, and digital channels.

5.     Submission of an image does not guarantee its use in marketing materials.

6.     The voucher:

o   Has a value of $20 AUD

o   Is valid for a single use only

o   Cannot be combined with other offers or discounts

o   Cannot be applied to previous purchases

o   Is non-transferable and not redeemable for cash

7.     The voucher expiry period will be specified at the time of issue. If no expiry is stated, the voucher expires within three (3) months of issue.

8.     Dermion reserves the right to modify or withdraw this promotion at any time without notice.

9.     This promotion is subject to Australian Consumer Law.

For questions, contact: support@dermion.beauty

Business Name: Dermion
Website: https://dermion.beauty
Email: support@dermion.beauty
ABN: 81 544 939 920